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Dubai to go paperless by the year 2020

06 February 2018

The Crown Prince of Dubai and Chairman of Dubai Executive Council, HH Sheikh Hamdan bin Mohammed bin Rashid Al MAktoum launched the ‘Dubai Paperless Strategy’ early this week, during a visit to the Smart Dubai Office, SDO, headquarters locate in Dubai Design District.

The new strategy is in line with the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, the Vice President, Prime Minister and Ruler of Dubai, aimed at transforming the emirate into a full-fledged smart city.

We are currently witnessing Dubai’s journey towards completely embracing smart technology, pointed out HH Sheikh Hamdan. He further said that Dubai Paperless Strategy embodies our leadership’s vision for a smart government which encompasses advanced technologies to build a well-integrated paperless government framework, and an administration that sets solid plans to secure people’s happiness and develop their communities to meet the requirement of the cities of the future.

go paperless dubai

After 2021, no employee or customer of the Government of Dubai will have to print any paper document. This reflects our holistic vision for our role as human beings, not only towards Dubai, but, to the world as a whole.

Speaking on this, SDO Director-General, Dr. Aisha Bint Butti bin Bishr, said that the ambitious project of transforming Dubai into smartest and most successful city in the world is in progress, and to further keep up the expectations of residents and visitors in Dubai, Smart Dubai is constantly introducing bold new projects and services to implement this mission. 

According to Dr. Aisha, the objective is to completely eliminate government paper transactions by 2021, and with this new strategy, both external and internal processes in government bodies and institutions will get digitized, thereby saving time and effort for employees and customers across all government authorities, reducing cost and waste in the process.

To implement the strategy, several technical changes will have to be gradually rolled out. These include automation in government institutions, taking care of both external needs of customer and internal (administrative and operational) needs, which would be done through digital IDs, signatures and certificates. 

The Dubai Paperless Strategy will eliminate more than one billion papers annually, used today in Dubai Government transactions.

Changes also include legislative adjustments, regulating physical presence at the courts, and the legal requirement to produce paper documents to guarantee the credibility of the transaction.

The Dubai Paperless Strategy is set to be implemented over three stages, based on the number of government departments undergoing a transition to a paperless government.

Robin Vinod

Writer/blogger who writes on topics such as travel, real estate, employment and everyday life on GCC countries

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