Private school bus permits process goes online

Dubai’s Roads and Transport Authority (RTA) has announced that the automation of procedures for obtaining NOCs for private schools’ bus transport operation permits has reached 98 per cent.

Issued by the Knowledge and Human Resources Development Authority (KHDA), the automation process of the NOCs, is part of the RTA’s ongoing efforts to realise its third strategic goal (People Happiness), be it individuals or entities

Adel Mohammed Shakeri, Director of Planning and Business Development, Public Transport Agency, RTA, “The automation of procedures of obtaining NOCs related to permits for school buses started in 2018 through filing applications via RTA’s website without visiting RTA’s premises, which eliminated the need for paper transactions.”

The application for NOCs will be open after opening an account for each school on RTA’s website.

The processing of these services will be via online and smart channels. RTA’s digital transformation drive for processing these types of services corresponds to the government policy to cut the number of visitors by 80 per cent to increase customer satisfaction and happiness with this time-saving exercise.

These efforts contribute to the government’s drive to make Dubai the smartest and happiest city in the world and RTA’s two strategic goals: Smart Dubai and People Happiness.