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DEWA announces new timings for customers

Other Dubai 03 Jan 22
 DEWA announces new timings for customers
Dubai Electricity and Water Authority (DEWA) announces new working hours at its Customer Happiness Centres.
Fee
Event Location
Dubai, Dubai
Area
Dubai
Start Time
03 January 2022, 12:00 AM
End Time
31 January 2022, 12:00 AM
Website

In line with the Government of Dubai’s decision to change the weekly work system in the Emirate this year, Dubai Electricity and Water Authority (DEWA) has announced new working hours at its Customer Happiness Centres in

New timings:

• Working hours at DEWA’s head office and Al Quoz Centre will be from 7:30am to 3pm Monday to
Thursday, and from 7:30 to 11:30am on Fridays.
• Working hours at Burj Nahar Centre and DEWA’s Centre in Al Twar (Dubai Municipality) will be from
7:30am to 8:00pm Monday to Thursday and from 7:30 to 11:30am on Fridays.
• The Future Customers Happiness Centre at Ibn Battuta Mall will follow the mall’s working hours
throughout the week.

Customers can also avail services on the smart app and the website (www.dewa.gov.ae) or call Customer Care Centre on 04-6019999.

They can also enquire through the DEWA WhatsApp account or interact through Hayak for text and video calls, and Ash’ir for live video chats using sign language for People of Determination with hearing difficulties.

Dubai Dewa updates 2022



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