Dubai Customs new smart tasks platform is live

The new work-from-home platform introduced by the Dubai Customs' is now become live. 250 of Dubai Customs’ staff will initially benefit from this and more employees will start having access in subsequent phases to the Smart Tasks platform.

Ahmed Mahboob Musabih, Director-General of Dubai Customs said,“This will help our work systems have more resilience in the face of any future challenges. The vast changes witnessed during the spread of the pandemic have necessitated the need to think differently and smartly.”

Smart Tasks was chosen from among 19 competing solutions. It is fully integrated with Dubai Customs’ internal systems. The new platform will help the employees focus more on their tasks and do them more efficiently while maintaining quality work.

Juma Al Ghaith, Executive Director of Customs Development Division, “We tested the platform on a selected group of employees, and it proved to be very efficient in managing work-from-home system.”