Sheikh Hamdan approves new model for govt excellence

Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai approved a new model for excellence to help Dubai government departments improve their performance by emphasising innovation and quality. The model will also prioritise quality of life and community wellbeing.

Sheikh Hamdan said: “The world is in a state of rapid change. Just recently, governments from across the globe convened in Dubai for the World Government Summit, where they discussed the future with all its opportunities and challenges.

"In Dubai, we are resolute in our determination to stay ahead of the curve, constantly striving to be the frontrunner in the race to the future. To this end, we have implemented an updated model of government excellence that seeks to enhance our work environment by introducing new evaluation methods and streamlining our service delivery through innovative mechanisms.”

The central government entities, including the General Secretariat of The Executive Council, Financial Audit Authority, Department of Finance, Department of Legal Affairs, General Secretariat of the Supreme Legislation Committee, Dubai Digital Authority and the Dubai Government Human Resources Department will contribute to measuring the main indicators within the new government excellence system in Dubai.

They will define the requirements of the main criteria of the new model, and measure and provide the results of the central performance indicators of the government departments of the programme so that they are included in the evaluation of the results.

The updates include the criteria and mechanisms for evaluating the government excellence framework; the criteria for the Dubai Medals for Government Excellence, and the timings of the next evaluation cycle in 2024.