GDFRA Amer call centre stops receiving calls. GDRFA clarifies service will be undergoing upgradation.
Dubai , Dubai
01 March 2021, 12:00 AM
31 March 2021, 12:00 AM
Dubai’s Amer call centre will be unable to receive calls until further notice.
According to the General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA), the toll free number 800 5111 will not be available as of 7pm on Sunday.
Amer call centre receives enquiries related to visas, residency and other GDRFA services.
The authority took to Twitter to make the announcement. It said the services are down due to "some technical updates from the main provider".
"We will keep you posted as soon as the service (is) activated again," the GDRFA said.