Immigration department enables online smart queue system
The immigration department in Dubai, together with Du has signed a deal during the recent Gitex Technology 2013, to develop a smart app, which enables customers to get a token for queue online sitting at their home.
With this new ‘smart queuing’, which will become a reality soon, you will no longer have to wait at the long queues in the Department of Immigration and Naturalisation.
The smart queuing will be realized through time slots which can be booked by people who plan to visit the Directorate.
In order to get the token, you will have to select the purpose for which you plan to visit the Department. Based on the number of people who have booked for the time slot before you, you will be given a time slot, during which you are expected to visit the department.
The timeslot, however, can be given only on the same of the request, as a new smart queue would be formed every day. This implies that you should book the timeslot only on the day you wish to visit the immigration department.
The General Director at the E-Services sector, Col. Khalid Nasser Al Razooqi said that already a queuing system is in place, but the app enables customers to get a token for the queue online.
The estimated timeslot is based on the calculation of the average time each request is handled with, as the time required for each service is different, although it is no longer than 3 minutes.
Apart from the token, a general list of requirements will be provided, based on the request, which will help customers prepare better for their visit to the department.
The information will also be available on the website, and customers can also check with the customer service department for any further enquiries.
Posted on 11/11/2013
blog comments powered by Disqus
Recent ArticlesDubai working towards the title of largest airport in world
Now time for tallest twinned skyscrapers
Second edition of Dubai Grand Parade on 28th November
The Jumeirah Corniche stretch opened to public
New service enables UAE nationals to renew passports via smartphones
New tourism campaign to unveil the less-known treasures of Dubai
UAE ranked as 15th preferred expat destination in the world
Dubai Duty Free is once again the largest airport retail operation
GCC nations to implement joint tourist visa system for 35 nations
First ever crystal-inspired towers launched in Dubai Marina